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Having problem with creating subtitles?
First see if our help pages can help you. We tried to make the subtitle creation process as simple and professional as possible.
Why do we need the optional information?
- e-mail: If you want us to reply to you by e-mail, we'll need your e-mail address. If not, uncheck the checkbox to send anonymously.
- Page: This is the page you saw when you clicked on 'Contact us' (previous page). Sometimes it's easier to understand what the problem is when we know where it happened (e.g. in most cases, the page URL contains the ID of the video you were viweing / editing).
- Browser: Some issues are browser specific, so it helps to know what browser you were using.